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FAQ

  • Q What's in a pillowcase?

    A Usually, the fabric composition of our pillow case is 65% polyester 35% cotton. If you are Amazon, it is the customs policy of the United States, so we do not recommend cotton fabric, recommend polyester fabric, nylon spandex, such cloth is relatively thin but contains ice silk cool feeling is more elastic but not directly reflected.
  • Q Why is the color number of each batch different?

    A The amount of each feed is different, there will be a small error in the delivery of dye, and the temperature of each dyeing is not exactly the same, there is a normal color difference.
  • Q Does the product smell?

    A The product will smell when it is just made, we will pass 3-5 days of loose flavor time, there will be exhaust fan loose flavor, do not worry about the goods will have taste problems, if you are worried, you can add charcoal bags to the product to remove flavor.
  • Q Can memory cotton dry? Or wash it?

    A Memory cotton is prohibited from washing and exposure to the sun, because memory cotton has a strong water absorption, after washing for a long time can not dry, and can not be exposed to the sun, will destroy the molecular structure, resulting in structural instability and loss of the original texture, and even let the cotton core broken.
  • Q resilience

    A The correct measurement method is to take off the coat, press to the bottom at the highest point of the pad core and then hold for 10 seconds and then let go. You can see the slow rebound effect of the memory pillow. Because the memory cotton has a temperature sensibility, the change of temperature has an impact on the rebound, so the rebound time of the season is different.
  • Q Yellow pillow?

    A Memory cotton color beige white, add light yellow to avoid oxidation, yellow is normal, will not affect normal use; Pillows in use for a period of time, due to contact with space will slowly oxidize, which will not affect product quality and product structure; In addition, we have an inner sleeve to protect the cotton core, reduce the degree of oxidation, avoid exposure to the air for too long, and slow down the speed of the memory cotton yellowing.
  • Q Does the product foam have holes and gaps?

    A The inner core of the memory cotton is formed with abrasive foam at one time, and the mold foam cannot avoid foaming holes. This is also one of the ways to identify sponges and memory cotton, and small holes in the inner core are normal.
  • Q Is the cotton core color optional?

    A The default is yellow because the slow contact between the memory cotton and the air will slowly oxidize, and yellow is used to delay the speed of yellowing, but white, black and purple can be.
  • Q What is the production process of the company?

    A Molded foam cotton core, coat sewing, finished product packaging one line.
  • Q What is the material of memory cotton?

    A The main component of memory cotton is 98% polyurethane.
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